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GIHM International Hospitality Institute
Diploma programme

Diploma in Hotel Management (DHM)

GIHM offers one integrated DHM programme covering four core hotel departments with complimentary career-support modules.

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DurationContact Admissions
EligibilityContact admissions for current eligibility criteria
Learning ModeIndustry-focused classroom and practical training
IntakeContact admissions for current batch availability
Programme overview

Learn the Complete Hotel Workflow.

The course develops operational understanding across reception, accommodation, kitchen and restaurant service. Students progress from terminology and standards to guided practice, simulations and career preparation.

1DHM Programme
4Core Hotel Departments
Hands-onPractical Skill Development
CareerInterview Preparation
Core curriculum

Four Departments. One Guest Experience.

Each module includes technical knowledge, standard operating procedures, service communication and practical activities.

01

Front Office

Guest journey, reservations and reception operations

Module focus

Develop the confidence and operational discipline required to manage reservations, arrivals, departures, guest requests and front-desk communication in a professional hospitality environment.

Front Office AssociateGuest Relations ExecutiveReservation AssociateConcierge Assistant

Skills covered

  • Reservations and room allocation
  • Check-in and check-out procedures
  • Guest relations and complaint handling
  • Telephone etiquette and concierge support
  • Billing, cashiering and basic PMS workflow
  • Professional communication and service recovery
02

Housekeeping

Room readiness, hygiene and accommodation standards

Module focus

Learn how hotels maintain guest rooms and public areas through systematic cleaning, inspection, linen control, inventory discipline, safety practices and attention to detail.

Housekeeping AssociateRoom AttendantLinen Room AssistantPublic Area Associate

Skills covered

  • Guest-room cleaning and inspection sequence
  • Bed making, linen and laundry coordination
  • Public-area upkeep and sanitation
  • Housekeeping chemicals and equipment safety
  • Amenities, inventory and lost-and-found handling
  • Interdepartmental coordination and quality checks
03

Food Production

Professional kitchen fundamentals and culinary workflow

Module focus

Build a strong foundation in kitchen organization, ingredients, preparation methods, hygiene, portion control and practical cooking through demonstration-led and supervised lab sessions.

Commis ChefKitchen AssistantFood Production TraineeBakery or Pantry Assistant

Skills covered

  • Kitchen hierarchy, tools and safe workflow
  • Mise en place and knife-skill fundamentals
  • Indian and international cooking basics
  • Stocks, sauces, soups and foundational preparations
  • Food hygiene, storage and cross-contamination control
  • Menu planning, portioning and introductory food costing
04

Food & Beverage Service

Restaurant, banquet and guest-service execution

Module focus

Train in restaurant mise en place, order taking, service styles, banquet support, billing coordination and guest interaction for hotels, cafés, restaurants and event venues.

F&B Service AssociateRestaurant StewardBanquet AssociateCafé Service Executive

Skills covered

  • Restaurant setup and table appointments
  • Order taking and menu knowledge
  • Common service styles and sequence of service
  • Banquet setup and event-service support
  • Billing coordination and point-of-sale basics
  • Guest engagement, upselling and service etiquette
Value-added training

Four Complimentary Modules for Career Readiness.

English Communication

Hospitality vocabulary, spoken English, workplace conversations, telephone etiquette and confidence-building practice.

Complimentary with DHM

Computer Fundamentals

Essential digital skills, office applications, email etiquette, online research and basic hospitality software orientation.

Complimentary with DHM

PDP Classes

Personality development through self-presentation, communication, teamwork, discipline, leadership and workplace behaviour.

Complimentary with DHM

Grooming & Interview Training

Professional grooming, résumé preparation, mock interviews, group discussions and hospitality recruitment readiness.

Complimentary with DHM
Course questions

Clear Answers Before You Apply.

Final eligibility, fees, certification and batch schedules must match the institute's official admission documents.

Ask admissions

Contact GIHM admissions for the current eligibility criteria, required documents and admission process for the Diploma in Hotel Management programme.

The course covers Front Office, Housekeeping, Food Production, and Food & Beverage Service, supported by communication, computer, personality development, grooming and interview-preparation modules.

Yes. The website positions the programme as practical-led, using demonstrations, role-plays, supervised lab activities, simulations and structured industry exposure. Adjust the percentage or schedule to reflect your actual delivery model.

English communication, computer fundamentals, PDP, grooming and interview training are presented as complimentary career-support modules alongside the DHM programme. Confirm the current delivery schedule with admissions.

No. The website communicates placement preparation and career support without making an employment guarantee. Any placement statistics should be added only when verified by institutional records.

Admissions enquiry

Request Fees, Batch Dates and Application Details.

Contact Admissions